Last updated: 09 July 2026
This page contains the Privacy Policy and Terms & Conditions for KPKUK LIMITED.
Company Name: KPKUK LIMITED
Company Number: 15773437
Registered Office: 3 Glenmere Road, Manchester, England, M20 5PH
Email: info@kpkuk.co.uk
Country of Registration: England and Wales
KPKUK LIMITED provides IT-related services, including website services, digital services, software support, technical support, IT consultancy, maintenance and related technology services.
This Privacy Policy explains how KPKUK LIMITED collects, uses, stores and protects personal information when you visit our website, contact us, request information about our services, request a quotation, or use our IT services.
We are committed to protecting your privacy and handling your personal information lawfully, fairly and transparently.
We may collect the following personal information:
We do not collect debit card or credit card payment details through our website.
We may collect personal information when you:
We use your personal information to:
We process personal information under one or more of the following lawful bases:
Contract: where processing is necessary to provide services to you or to take steps before entering into a contract.
Legal obligation: where we need to keep records for tax, accounting or legal requirements.
Legitimate interests: where processing is necessary for running our business, responding to enquiries, managing projects, improving services and protecting our business.
Consent: where you have given consent, such as for optional marketing communications.
We do not take online card payments through our website.
Payments for our services are usually made by invoice and bank transfer to our business bank account. We may provide payment instructions through an invoice, quotation, email or other direct communication.
We may keep payment records, invoice details and transaction references for accounting, tax, legal and business record purposes.
We do not sell your personal information.
We may share limited personal information only where necessary with:
Any third party that handles personal information on our behalf is expected to protect it and use it only for the required purpose.
Some third-party service providers, such as website hosting, email, cloud storage or software providers, may process information outside the United Kingdom.
Where this happens, we will take reasonable steps to ensure appropriate safeguards are in place to protect your personal information.
We keep personal information only for as long as necessary for the purpose it was collected.
Typical retention periods may include:
When information is no longer needed, we will delete it, anonymise it or securely store it where retention is legally required.
Our website may use cookies or similar technologies to improve website performance, understand visitor activity and provide a better user experience.
Cookies may collect information such as browser type, device type, pages visited and time spent on the website.
You can control or disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.
We take reasonable technical and organisational steps to protect personal information against loss, misuse, unauthorised access, disclosure, alteration or destruction.
However, no website, email system or internet-based service is completely secure. We cannot guarantee absolute security, but we work to protect your information using reasonable safeguards.
Under UK data protection law, you may have rights in relation to your personal information, including the right to:
To exercise your rights, please contact us at:
We may need to verify your identity before responding to your request.
We will only send marketing communications where we have a lawful basis to do so.
You can ask us to stop sending marketing messages at any time by contacting us at:
If you have any concern about how we handle your personal information, please contact us first at:
You also have the right to complain to the UK Information Commissioner’s Office, the UK regulator for data protection matters.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
These Terms and Conditions apply to the use of this website and to services provided by KPKUK LIMITED.
By using our website, contacting us, requesting a quotation, or using our services, you agree to these Terms and Conditions.
The information on our website is provided for general information about our services.
We try to keep website information accurate and up to date, but we do not guarantee that all content will always be complete, current or error-free.
We may update, change or remove website content at any time without notice.
The exact scope of any service will be agreed separately through a quotation, proposal, invoice, email confirmation, written agreement or other direct communication.
Service details may include:
Only services confirmed in writing will be included in the agreed work.
Any quotation provided by us is based on the information available at the time.
A quotation may change if:
Unless stated otherwise, quotations are valid for 14 days from the date issued.
We do not take online card payments through our website.
Payments for our services are usually made by invoice and bank transfer to our business bank account.
Payment terms will be stated on the invoice, quotation or written agreement.
We may require an advance payment, deposit or staged payment before starting or continuing work.
The client is responsible for ensuring payment is made on time and with the correct payment reference.
If payment is not received by the due date, we may:
We are not responsible for delays caused by late or incomplete payment.
The client agrees to:
Delays in providing information, feedback, access or payment may affect delivery timelines.
We will make reasonable efforts to deliver services within agreed timelines.
However, timelines may be affected by:
Any delivery dates are estimates unless specifically agreed in writing as fixed deadlines.
Revisions included in a project will be stated in the quotation or written agreement.
Additional revisions, new requirements or changes outside the agreed scope may be charged separately.
We will inform the client where additional charges may apply before carrying out extra work.
Some projects may require third-party services such as hosting, domains, plugins, themes, software licences, APIs, email tools, cloud platforms or other systems.
Unless agreed otherwise, the client is responsible for third-party fees, renewals, accounts and compliance with third-party terms.
We are not responsible for issues caused by third-party providers, including downtime, price changes, policy changes, account restrictions, suspension, service interruption or technical failure.
Where we provide support with hosting, domains or maintenance, the exact service will be agreed separately.
The client remains responsible for maintaining access to their domain, hosting, email, software licences and third-party accounts unless we have agreed to manage them.
We are not responsible for loss of access, expiry, suspension or deletion caused by non-payment, incorrect account details or third-party provider actions.
Unless agreed otherwise in writing:
The client must not copy, resell, misuse or claim ownership of unpaid work or our internal resources.
Unless the client requests otherwise in writing, we may display completed work in our portfolio, website, social media or marketing materials for promotional purposes.
We will not intentionally disclose confidential business information.
Both parties agree to keep confidential information private and not disclose it to others unless required for service delivery, legal compliance or with permission.
Confidential information may include business details, login credentials, project documents, technical information and client communications.
Clients must not use our services for unlawful, harmful, misleading or abusive purposes.
We may refuse, suspend or stop work where a project involves:
KPKUK LIMITED is an IT services company.
We do not provide banking, investment, lending, insurance, cryptocurrency, money transfer, payment processing, financial advice or regulated financial services.
Any payment made to us is for agreed IT services only.
Our website is used to provide information about our services and to allow customers to contact us.
We do not process online card payments through our website.
Payments are made by invoice and bank transfer to our business bank account.
We will provide services with reasonable care and skill.
To the fullest extent permitted by law, we are not liable for:
Nothing in these Terms excludes liability where it cannot legally be excluded.
We do not guarantee that any website, software, marketing material or digital service will produce specific business results, rankings, sales, traffic, revenue or enquiries.
Where technical support is provided, we will make reasonable efforts to resolve issues, but we do not guarantee that all issues can be fixed, especially where they relate to third-party platforms, outdated systems or external providers.
Cancellation terms will depend on the service agreed.
Where work has already started, the client may be charged for work completed, time spent, third-party costs, administrative work and any agreed non-refundable deposit.
If we need to cancel a service, we will notify the client and, where applicable, refund any amount paid for work not yet completed.
Refunds are considered based on the nature of the service, work completed and terms agreed in the quotation or invoice.
Because IT services often involve time, planning, design, development or technical work, payments for completed work, deposits, third-party costs and digital services already delivered may be non-refundable.
This does not affect any legal rights that may apply.
Where the client provides login details or access to websites, hosting, domain accounts, email accounts or third-party platforms, the client confirms they are authorised to provide such access.
We will use access only for the agreed service.
The client is responsible for changing passwords or revoking access after work is completed, unless ongoing support has been agreed.
We will handle personal information in accordance with our Privacy Policy.
Where a project requires us to process personal data on behalf of a client, additional data protection terms may be required.
We are not responsible for delay or failure caused by events outside our reasonable control, including internet failure, power outage, cyber incident, third-party service failure, illness, strike, natural disaster, legal restriction or other unexpected event.
These Terms and Conditions are governed by the laws of England and Wales.
Any disputes will be handled by the courts of England and Wales, unless another jurisdiction is legally required.
For questions about this Privacy Policy or Terms and Conditions, contact us at:
KPKUK LIMITED
3 Glenmere Road, Manchester, England, M20 5PH
Email: info@kpkuk.co.uk